Overview
TalentLabs may use billing plans, usage credits, or both, depending on your organization’s setup. Credits may be used for actions such as publishing jobs, running assessments, unlocking applicant details, or using AI-powered hiring features.
The billing section helps you track usage, manage payment methods, and avoid interruptions to your hiring process.
Accessing billing settings
To view billing:
Go to Organization Settings.
Select Billing or Billing & Credit.
Review your current plan, credit balance, payment method, and billing history.
Understanding credits
Credits are used to access selected recruiter features. Depending on your TalentLabs setup, credits may be required for:
Publishing job posts
Running automatic applicant screening
Sending assessment invitations
Conducting AI interviews
Unlocking premium applicant insights
Accessing advanced analytics
The exact credit usage may vary by feature and plan.
Viewing your credit balance
In the billing section, you can usually see:
Item | Meaning |
Available Credits | Credits currently available for use |
Used Credits | Credits already consumed |
Pending Usage | Credits reserved for ongoing workflows |
Credit Expiry | Date when unused credits may expire |
Usage History | Record of credit usage by feature or job |
Adding credits
To add credits:
Go to Billing & Credit.
Click Add Credits or Buy Credits.
Select a credit package.
Confirm the payment method.
Complete the purchase.
Credits should appear in your company account after the transaction is completed.
Managing payment methods
To update payment details:
Open Billing.
Select Payment Method.
Add or update the card or billing account.
Save the changes.
Only organization owners or users with billing permissions may be able to update payment information.
Viewing invoices
To view invoices:
Go to Billing.
Open Billing History or Invoices.
Select the invoice you want to view.
Download or print the invoice if needed.
What happens when credits run out?
If your company runs out of credits, some actions may be paused or restricted. For example, you may not be able to publish new jobs, start automatic workflows, or run AI-powered assessments until credits are added.
Existing applicant records should remain accessible, but premium actions may require additional credits.
Best practices
Monitor credit usage before launching large hiring campaigns.
For high-volume recruitment, estimate the number of applicants, assessments, and interviews you expect to run before purchasing credits.
Assign billing access only to trusted organization owners or finance/admin users.